Privacy Policy for Connect&Carry

Last Updated: 2025-02-15
         
         Thank you for visiting Connect&Carry ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://connectandcarry.com (the "Website").
         
         By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
         
         1. Information We Collect
         
         1.1 Personal Data
         
         We collect the following personal information from you:
         - Name: To personalize your experience and communicate with you effectively.
         - Email: To send you important information regarding your orders, updates, and communication.
         - Payment Information: Collected to process orders securely. Payments are processed by Stripe; we do not store payment details.
         - Authentication Data: We use NexEarth for secure authentication and identity verification.
         - Messaging Data: Any messages sent via our real-time messaging system (powered by Socket.io) are temporarily stored for communication purposes.
         
         1.2 Non-Personal Data
         
         We may use web cookies and similar technologies to collect non-personal information such as IP address, browser type, device information, and browsing patterns. This information helps us enhance your experience, analyze trends, and improve our services.
         
         2. Purpose of Data Collection
         
         We collect and use your personal data for the sole purpose of order processing. This includes:
         - Processing orders and payments.
         - Providing customer support and responding to inquiries.
         - Authenticating users securely via NexEarth.
         - Enabling real-time messaging between users.
         - Sending important service-related emails and updates.
         
         3. Data Storage & Security
         
         - We use a secure data storage.
         - All sensitive information (such as payment details) is handled through Stripe, and we do not store payment credentials.
         - User authentication is managed via NexEarth, ensuring industry-standard security protocols.
         - Messages sent through Socket.io are NOT permanently stored and are removed after delivery.
         
         4. Data Sharing
         
         We do not share your personal data with third parties except as required for essential services, including:
         - Payment processing via Stripe.
         - User authentication via NexEarth.
         - Hosting and storage with secure cloud providers.
         
         5. Children's Privacy
         
         Connect&Carry is not intended for children under 15 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
         
         6. Updates to the Privacy Policy
         
         We may update this Privacy Policy periodically. Updates will be posted on this page, and significant changes may be communicated via email.
         
         7. Contact Information
         
         If you have any questions, concerns, or requests related to this Privacy Policy, contact us at:
         
         Email: support@connectandcarry.com
         
         By using Connect&Carry, you consent to the terms of this Privacy Policy.